1. Can I order over the phone?

Yes, you can order over the phone by calling 865-366-1401

2. Are your frames made of real wood?

Yes, our frames are made from real wood and MDF.

3. How do I clean the ‘textured art’?

You can clean our framed textured art with a DRY cloth (no moisture).

4. How do I change my order?

Please call us at 865-366-1401 to change your order.

5. How can I pay with a Visa Card or MasterCard?

You can pay with a Visa, MasterCard or PayPal.

6. What if I receive my art and it is damaged?

If you receive damaged art, please call 865-366-1401 within 7 days of receiving it to have it replaced.

7. Do you sell wholesale?

Yes, please fill out our online Wholesale Form to receive information on our wholesale pictures.

8. Are there shipping charges?

Yes, shipping is added to all orders. For large orders, freight shipping is available.

9. What is your privacy policy?

The Craft Room is committed to protecting your privacy. The Craft Room does not sell, trade, or rent your personal information to others. Your privacy is of utmost importance to us, and any information we receive from you is kept confidential and is only acquired by us to serve you, such as your shipping address and contact info in order to serve you. Thank you so much for your interest in the Craft Room. We look forward to doing business with you!



 If you have a question that doesn’t appear here, please don’t hesitate to call us, we would love to hear from you. Also, if you have any comments or suggestions we would love to hears those too.

Our FAQ page of 'Frequently Asked Questions'


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OUR PRIVACY POLICY

The Craft Room is committed to protecting your privacy. The Craft Room does not sell, trade, or rent your personal information to others. Your privacy is of utmost importance to us, and any information we receive from you is kept confidential and is only acquired by us to serve you, such as your shipping address and contact info in order to serve you. Thank you so much for your interest in the Craft Room. We look forward to doing business with you!
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